What do I tell my doctor or provider at my first visit?

If you have used health insurance in the past, using GraceWell won't feel a whole lot different. Present both your Medicare card and your GraceWell Member Card and ask the provider to bill GraceWell using the information on the back of your card.  

All of the information their billing specialist will need is on the card. Our phone number is also included on the card if they have any questions. If they ask what network GraceWell participates in, you can let them know that you are free to see any provider you choose.

If a provider still has questions, it’s best for them to call the toll-free number on the back of your Member Card and follow the provider-specific prompts.